English Conversation Practice - A New Bag

Lucy: Is that a new bag?
Carol: Yes. I got it yesterday.
Lucy: It's beautiful. Do you like it?
Carol: It's pretty, but it hurts my shoulder.
Lucy: That's not good. What are you going to do?
Carol: I think I'm going to return it.

1. What did Carol get?
A new dog
A new bag
A new car
A new jacket

2. What is wrong with it?
It is not pretty
It is broken
It hurts her
It is too small

3. What is Carol going to do?
Return it
Exchange it
Keep it
Sell it