English Conversation Practice - Broken Vacuum

Customer: My vacuum cleaner is not working.
Repair shop clerk: Do you have a warranty?
Customer: Yes, I do.
Repair shop clerk: We will repair the vacuum cleaner for free.
Customer: When will it be ready?
Repair shop clerk: 3-5 business days.

1. What is the customer calling about?
Refrigerator
Dryer
Vacuum cleaner
Dishwasher

2. What is wrong with it?
It is not working
Customer wants a replacement
The wrong item was delivered
It is too expensive

3. What does the customer have?
A coupon
A warranty
A receipt
A bill