English Conversation Practice - Meeting for the First Time

Carl: Hi. I'm Carl. I'm the new Customer Service Manager for this region.
Robert: Welcome to the company, Carl. I'm Robert. I'm the head of Operations.
Carl: I guess we will be working with each other.
Robert: Yes. Contact me if your customers have any technical issues.
Carl: Good to know. I'm looking forward to working with you.
Robert: Me too. Let's have a drink after work some time.

1. What is Carl's job?
Head of operations
Sales director
Customer service manager
CEO

2. When should Carl contact Robert?
When his customers have technical problems
When his customers have billing questions
When his customers want to change their address
When his customers want to cancel their services

3. What does Robert invite Carl to do after work?
Work overtime
Go out to dinner
Watch a movie
Have a drink