English Conversation Practice - On the Phone

Carl: Do you have a minute to talk?
Linda: I'm on the phone.
Carl: Ok. Let me know when you're done.
Linda: It may be a while. I'm talking to an angry client.
Carl: We seem to have many angry clients these days.
Linda: We're getting a lot of complaint calls since we started the new program.

1. What does Carl want to do?
Make a complaint
Talk to Linda
Make a phone call
Create a new program

2. What is Linda doing?
Talking on the phone
Typing a report
Emailing a client
Eating lunch

3. Who is Linda talking to?
Her boss
Her mom
A co-worker
An angry client